Galleria is easily accessible via a ramp on Bourke Street at the 385 Bourke Street tower entrance and has step-free access on Collins Street and Little Collins Street. There is lift access from the Ground Level and Level 1. Accessible bathroom facilities are located at the rear of the Food Court on Level 1.
Galleria has baby change facilities within both the Accessible and Ladies bathrooms at the rear of the Food Court on Level 1.
The security office is located on Lower Ground. Call (03) 9604 5801 to contact the security team.
Concierge is available Monday - Friday during business hours in the 385 Bourke Street tower lobby. Visit the concierge desk or call (03) 9604 5800 for assistance.